SHIPPING POLICYā
We are committed to excellence, and the satisfaction of our customers.
We proudly offer shipping services. Be assured we are doing everything in
our power to get your order to you as soon as possible. Please consider any holidays that might
impact delivery times. We also offer same-day dispatch.
1. SHIPPING
All orders for our products are processed and shipped out in 3-10 business days. All Orders will be delivered within 3 to 10 business days. Orders are not
shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there
is a significant delay in the shipment of your order, we will contact you via email.
Next-Day Delivery
The Next Day Delivery option is available for eligible products and specific regions. During checkout, you will see if your delivery address qualifies for this expedited service.
Next-day delivery may be subject to additional charges. The cost will be displayed during checkout, allowing you to make an informed decision.
In case of unforeseen circumstances or events beyond our control, such as extreme weather conditions or logistical issues, the next-day delivery timeline may be affected. Rest assured that we will keep you informed of any delays and work diligently to resolve them promptly.
We are delighted to offer you this enhanced delivery option, as part of our commitment to delivering exceptional customer experiences. Should you have any questions or need assistance with your order, our dedicated customer support team is always here to help.
2. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
3. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us.
4. LOST/STOLEN PACKAGES
Being Iban is not responsible for lost or stolen packages. If your tracking
the information states that your package was delivered to your address and you have not received it,
please report to the local authorities.
5. RETURN REQUEST DAYS
Being Iban allows you to return its item(s) within 7 days. Kindly be
advised that the item(s) should be returned unopened and unused.
6. OUT OF STOCK ITEM PROCESS
Being Iban has the following options in the event some items are out of
stockĀ can Cancel and refund out-of-stock items and ship the remaining items in
order.
7. IMPORT DUTY AND TAXES
When dealing with Being Iban you have the following options. when it comes to
taxes as well as import duties: You have the option of pre-paying whereby
Being Iban will include the amount in the price of the order.
8. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.
9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Contact form –
CONTACT US 1800-120-2498
EMAIL US Customercare@beingiban.com